PurposeCity
PurposeCity

Episode · 4 months ago

04: The K Bella Story

ABOUT THIS EPISODE

Kristan Sayers shares her inspiring story of starting out as a hair assistant to owning and operating one of the most successful hair and beauty spas in the area. Her personal gratitude flows over in generosity to her staff and community. 

PurposeCity is presented by Executive Wealth Management and exemplifies our core values of trust, community, and compassion. www.ewmadvisors.com  

Guests:

Kristan Sayers, K Bella Hair Studio & Spa 

Brittney Holstege, K Bella Hair Studio & Spa 

Host: Ken McMullen 

Co-Host: Todd Perry, Executive Wealth Management

Welcome to purpose city stories ofhumanity in action sponsored by executive wealth management. Yes, onpurpose city, do not necessarily reflect an endorsement of executivewealth management. Welcome to a purpose city today, we'rehaving fun so far. It's going to get better. We have a cabella her studioand spa representatives with us today, christen sayers, hello, hi, annbrittany, host deck, hello, written hosted with two ease: a spellin and todto perry from journey. Oh, that's, steve, perry, right from executivewealth management, and it's going to be interesting. We're calling this one,the k, bella story- and i realized that my notes- i had k and b next to eachother aits case space bella. Before we gointo that story, though, how does so? What is kate is that kristen wow?It kind of it is yes, but it actually is to people, because we couldn't comeup with a name, because i had a business partner, which is anotherstory, and we both hated everything that we thought of so the only one tofinish it was we were like. Well, we got to find a logo. We got to get aname, so we liked bella because beauty- and she was just like what watch celland it flowed, and i was like we're both kays. So do it ice. I wish t it was a better story. Oh,that was no. No, that was pretty bad goan britty. So what do you do with kaybella? Well, i started as a stylist and how i eventually ended up taking overbeing this long coordinator, helping...

...christen with pretty much any overflowthat she needs and anything she needs very nice like helping her set up thispodcast and all yeah like emailing you and that's right. He really she keepsmy life under control. Without her i would die yeah and todd. What do you do so? I am wealth advisers registered investment advisor fastone have four litotes talaria, it'sa growing company, which is why we're lunching got in the podcast. This isbrought to you by executive welt management, kristen sayers, so you are the owner. I am it's my husbandokay, then yeah got yep. I going to dig a little into that, but i like toalways talk as much about myself as possible, so i'm gonna want to effusemyself into this conversation by saying i know you not outside of hair completely a hair relationship, yepright and that started at a former salon. I was getting my hair cut and itwas e see my son just graduated so, and he was probably he was walking and kind of talking. Somaybe a thousand six or to that well actually would have been like the fivetwo thousand and five one in thousand and six yeah a long time ago yeah. So icould tell this: what's your memory of him coming in when i talked with him?Well, he was little and i was so young and he was i do so it was. It was crazy. It wasthat i remember you guys very vividly...

...yeah, so he would come in a kind ofhang out which would never happen now. I'm not cool. I was cool, thenapparently, and you and a couple others would like towatch him. He could recite the all the presidents yep backward yep. Iremember it. I erit. I think he did it well, because i was the assistant, so iwould wash her and then just watch jean and yeah. She always kept itentertaining yeah. He could barely talk and he could do that and it'd be like william jefferson clinton. He knewexactly first middle last name, and that happened because i taught him withflash cards and i thought earlier names would be easier than like seventeenhundreds names, but i didn't realize he it's all backwards, so you kind ofthought you know. Like george walker bush, youknow it was like the first president, because at the time that was the firstone he learned he had it now. I did not wrong hee e flung history, but but itwas cut, love it yeah anyway. So that's kind of part of the story. I bring thatup because you said at that time. You're, like assistant, i was washingher. You could have washed my hair. I did many times yeah right. When i hadmore hair, it was a bigger job than but and now i want to have britny brag on er alittle bit. So what are all the things that christen is today in the hair business? A lot! That's a lot. We she leads. The whole united statesforth came in the italian color company. She is the founder at the mab, which wecan talk about. That's really taken off this last year, she's a owner of twenty five of us,crazy women and she's. Also a stylus behine ter herself. So she's got quitea few things. She doesn't have a slave trade. She doesn't own you right, oh no!I would work for her for free, oh...

...thank you very nice yeah. So that's part of it. I mean how does onego from so let me let me tell you myimpressions. It be yeah which actually haven't changed. I think so. Then you were always smiling,always full of energy, a very colorful not only in personality but like whatcolor is your hair today? Well, it's pretty green, pretty, yellow in there'sa little blue, a little of everything, probably yeah, and it's a differentalmost every time i go in yep and same, but you are probably going tomore music concerts than a little more of a single life going on now. You hadwell actually me and my husband met twenty. I was goin so twenty threeyears ago we've been like, we have we've been living together for almosttwenty three years, very good. So, but we did, we went to a lot of concerts.Life was a little different back then yeah, but i'm not whatever age. You arenow, i'm sure it's still you bort this year. Let's just be honest, a yeah! Nowit's coming well! Well, i was forty one all right, but you still have the same energy. Iwas just telling the last time i was in the shop. No, that was yesterday. So itwas it deso a couple months ago like how does she have so much energy?She has energy right, practical, yeah and smiling this positive attitude. Do you have like a philosophy of lifeor just you know? I was, i had a greatchildhood, my parents, never i never had to want for anything. They gave meeverything and i'm the baby. So maybe that's why. But i or i have had a very blessed life andi'm just somebody who i don't wait...

...around for things to happen. You knowi'm going to make it happen and i just love people. So i guess you know my momand dad just taught me that really life is just about making sure that everyonearound you is happy and helping them. And if you can feel good, when you goto bed at night, then you know i don't see any other way to live. I know so. Ijust focus my whole life on just finding. What makes me happy andjust going for it and doing it, and if i can't be happy when i go to bed andwhen i wake up, then i got to change something. So you know i find having abad day. I look in the mirror and i put a big le smile on my face and you knowit's hard some days, but that's what it's all about for me. Yeah, i lovelife. I i don't know you know what else about saying. No, that's amazing! I wish i had much energy, but i do havea similar philosophy anyway, maybe not as much about happiness every day, buti do think in life in terms of days like you may not have it to morrow, andeven if you did what's the point of having a better or worse tomorrow whenyou still have today to live, and if i had a worse case scenarios is yourexperiencing life and all the negative emotions with it. It helps youappreciate the better day you have, but it's still a day, it's still a day inlife, exactly and and if you can treat people in a way and live your life that youcan have a good night sleep yeah i mean your life is all the daysyou lived before today. Exactly right to. Can you write that down ton yeah, okay, so brittany back to what was the big fancy initialswith the m in it? Oh, the abp, then, is michigan association for beauty,professionals, christen founded that and started that yeah. I wounded ityeah so a couple years ago, gosh when was it. I don't even know how manyyears ago, but they were dealing with deregulation. You know the beautyindustrye has dealt with that many...

...times and some people are for it. Somepeople are against it, but when that was happening there wasn't a plan. Youknow a backup plan for the state of michigan, so it was like you're goingto deregulate us and then what's going to happen like i don't think peoplerealize what hairdressers actually do in the chemicals we work with. Ourshears are like surgical shares. An i could cut your ear right off. If ireally wanted to, i mean, let's just be honest right, so i think that for me itwas more of a there has to be a plan. You know there has to be somethingthat's going to help handle it. You can't just have a bunchof people cutting hair and using these chemicals that aren't, you know,licensed so to fight you regulation. I thought well, there's a hugeassociations throughout the united states and there's national andinternational associations, but there's not like local. You know state wide, soevery other every other industry had one. So i thought well, i'm going tostart it. So i started it with my husband. We made a website, we went allin and then it kind of just sat and we got enough signatures on deregulation. It was gone, you know, so we thought we just not doing anythingwith the company, but then covian d and it was needed so people were reaching.I had more phone calls and more emails than the state of michigan was gettingbecause people were so confused on has happening in our industry, and sopeople reach out to me and were like. We need an association, you alreadystarted it. Let's just do it so so i am a brought the media attention to yeahyeah. I had a lot of interviews and it was. It was awesome because it just helped bring our industriestogether. You know again, i just like when people are together- and you knowwe're so much better together than we are alone, so it was. It was reallygreat because the media helped get the the word out, and so we all joined kindof on facebook, all the hair dressers and it gave them a place to help them run their business. You knowsuccessfully during a time that was really hard. We were close for threemonths are into street sure you know we were dealing with a lot of stuff. Youknow, and you know what what happened at the capital and mean all that stuff,so we needed a place to come together,...

...and so that's what it was for, and nowthe state of michigan and tons of advocacy people out there and law firmsand there's so many people that have cometo me and we're starting. You know we're putting it on on the forefront.So now it's actually going to be a real association for all industry, peoplethat are in spas and barber barbering, and you know: hair silas, salonseverything and we're going to all have our association so that we can stayconnected and it's awesome. I got a lot of people helping me so is yeah, it'svery cool, i a little off topic, but you went backi'm a little scared, o goin shops. Now with you cut my ear off hey, but i grew up my dad as a barber,and i thought my name was nick for years- all right, all right right, a right that went onto thanks, yes, yeah, my dad's barber, my mom owned ashop and my sister owned a shop come from a hair family that yeah and i'mafraid to like cut an animals like pets hair. I have no idea it's not in myblood. Well, i was a dog ramer also for about a year. I e. I was actuallygrooming dogs, some fancy. Looking dogs o yeah, all right. Let's talk it, so i you know kind of creeped on your facebook page alittle bit, because i want to see what you're like outside the hair world andif i remember right, your social media says something to the effect of let'ssee family. I don't know if i get it the right door order, but horses, fishing and hair. That's my life. Thatis it really it's true yeah. I was like sums up my life. Well, that's it yeahyeah, but i i do a lot of stuff. People are like.You have wait, o many happies and i do, but horses were something that i'vedone since i was born literally. I was on a horse, but i was like two monthsold with my mom and so you're from sofia right. No, i'm actually from howreally i got my first job and soltikoff...

...line was when my family moved there in, likeseventy nine. It was like the horse capital of michigan or eating. I'm surehowel would be similar yeah. We had a lot of yeah a lot of friends and stufflying. I had horses for sure, but yeah horse is just huge in my life and then,when i'm not riding horses or at a hair, show i'm fishing ye. So so i saw apicture of you holding a pike that doesn't look like. I could be wrong,doesn't look like anything in michigan that looks like a canadian size wow andi'm going to hand this of conversation as a fisherman. A person was actuallyin michigan. I was in my never going in the mexican like i wasn't my specialspot and i want o you'll know, but i'm a big huper, i love being in the up. Iwant the tire there it's like my life and, like i said i wasn't really inmichigan yeah right see. No, i like that. You say that,because the up is, it should have it. It should be its own place. It shouldbe its own. Just everything i don't is especially way. It's a special place. Iget over that for ice and i'm like you would have loved where we were atchrist and we were so vibrabis area. Okay is priming in there yeah and wherewe were, you drive three miles back in that'swhere we have a friend who lives up there and right down the lake, and thenyou drive from there. We fish on that lake, but go back another mile inyou're in this area, where it's just actually beautiful, it's rocks and andyou're just in a different world. It is, but i probably should ask you what youcatch the piton, because i didn't but who we were with, who we were with caught a lot of a lotof plant like so yeah. It is it's a different different world up there andit's nice to just get away, and it is it's absolutely stunning yeah we'reactually members of the high wifis ports man's club. I don't know if youever heard of it. It's i've been a member, since i was a kid and it isbiggest. So it's like the largest, i...

...think, on the east coast. I think it'sa largest sportsman's club on the east coast in the united states, and it'slike thirty, nine thousand acres. It's a hunt and fish club. So i was on likemelcon on that one and i was using a maps okra. I think it wasa number five and right. What is it? I never. I know anner i know, dare devilsfor ike right. Do they still do that yeah so do that i was actually goingfor musky, but you know i'll. Take the pie down to a monster. So is a master.How many problems was it? You know we actually did not have any. I wasn'tprepared because it was like a funer storm was coming and we were justbringing the boat in for it yeah and it was. I was like. Oh, this is too good.I got to throw one out, and so when i caught him, i didn't even have anything.So i didn't even like measure him or anything, but he was. He was myprobably i mean was my biggest one. I've caught my biggest pike for sure,not bigger than my salmon, but big sam, a yeah. I mean it. I don't know if there's pike, experts,fish experts or something, but that could be. I spent a good time earlier.It's like, if those had the personality of parana, nobody would go swimmingever now. Their teeth are ridiculous. Yeah his teeth were pretty big yeah. Hedoesn't fish. Need that many teeth. What's he doing what you got to getthrough those tardo, you do yeah, but we yeah, i'm i'm fishing anytime i can. We just actually sold my house just so i could be out on lake te. We just moved to a lake and it's amazing. So i get to fish all the time.Now there we go yeah very good britney. What to do? You look like a fishermanto meet deeps lowered, hey i'll, hang out onthe boat all day. Yeah fishing is not for me, but i am. I havetwo little ones so they take up my time and yeah not much in the outdoors right now,they're young, so how young and a kindergartner a virtualkindergartner is five and i have a...

...little one. That's going to be two onthursday, perfect what a strange world to start school in yeah, oh yeah! Iwould be weird: it's gonna be interesting generationcoming up about virtual. So at k, bella yeah, you have expandedit to a spot, a so what makes it a spot. So that's inlike two thousand and thirteen i bought my business partner out and which wasthe plan all along. So when i bought her out, i added onbecause you know worst, like one stots now, ladies like to go, get everythingdone at once. So we add the spot with that had like that was adding nails,massage facials. You know staticians and so forth, and give us more room formake up to us to tition as i wor they do. We so as titians are the ones thatare licensed to do waxing facials i corpulation skin nope, actuallythey're different. They have certifications, but i like a a firstanzy wore. I, like i really like that. You know the a yeah yeah. It's reallyit's other tiki of these luscious eyebrows, a nice. We do that too, though we do sobut yeah, so micro blading, is what, since ibrought it up so micro blading is for me it would be like very small people-ice skating, the probably not nice, so it is a tattoo for your eyebrows, butwhat it is is they do manual manipulation. So, instead of using likea machine? Well, you can't use a machine like i have a machine brow, oneon my eyebrows, but it's a maniman pulton where they actually use their hands and they actually, i guessyou know. Potentially they cut you and put the ink in and then throws a tatooyeah at the end of the day, it's a tattoo and gives you like a linestrokes to make it look really natural but need to have i mean you probablyhave more and that's pretty much it a anything else. El yeah, just single,bright, bladed, hair, strokes and yeah...

...they, basically so a very glamorouswoman could say i wouldn't never have a tat too. In their whole. Eyebrows aretattoos. I mean said ye yeah. Can we talk aboutyour tattoos? We can't the ones you're willing to talk about right. So howmany there's not much that i hide i'm a pretty open book. You know, i don'teven know i don't have a that many, but probing. I think one time i counted. Ithink it's like twenty, maybe twenty two so but does that include o li? Youhave like large tattoos yeah now i kind of like just put them all in one. Ijust i mean i guess i don't know they're, not that big i just haverandom and that kind of goes with you you're kind of son. Your website, likeyour mission right, is well. You can tell me the thing whati'm thinking of is like letting people the people you work or employed by youexpress their creativity, be themselves, enjoy their lives and their work and not be a cookie cutter place whereyou go in and everyone is the same haircut, you can be as unique as youwant to be just as your employees are as unique as they want to be right.Yeah. I remember when i got when i went and got my first interview when i gotof school right so, like you know, you're out of school, and you go toyour first interview for what you want to do for life, and let me just tellyou it was not fun. People would be like. Let's you have a client tale,they were so rude and i said to myself i ever alson. I will not be that long,so i want people to walk into my salon and feel comfortable. I don't care whoyou are. You know you walk until tattoo shop and you feel almost like awkwardbecause they're like looking at you and you don't have enough tattoos. Maybeyou know now. You know if there's not that feeling, but but i just i hate that feeling ihate when, when a business makes you feel awkward when you walk in right. Ihad that i've experienced that a lot. I mean i've experienced a lot, butlooking the way, i do i mean when you met me. I looked a lot crazier than ido know, i'm pretty tame. Now at least i think of him, but when he met me iwas pretty i i would sell the difference her like two feet. You knowyou're very colorful person that then...

...you were er, it was colorful but edgier yeah, yeah i've really tame onmy but yeah. I didn't want that. So i tryto make it so it's just relaxed atmosphere, everybody everybody be you.You know, that's my that's! At the end of the day, that's what i'm alwaysabout, be you and if you can't express yourself then, what's the like, youhave to express yourself. I have a very traditional like thinking and i'm veryactually. He would look at me and think i'm not the way i am, but i'm i don'tknow conservative. I guess i'm very conservative personality wise, so mywhole life. I've been like that when i was a little girl like how do youexpress yourself if you're, very conservative, and so it was always mylook- my parents always were great about letting me be me. So i starteddying my hair when i was like seventh grade so instead of being bad doingdrugs, i was doing like crazy or crazy, crazy clothes and i truly think aboutthat's. It was funny because the parents that always had my that alwayshad their kids making sure that they were like you know they weren't all oweto counter their her. They weren't allowed to wear that they had to youknow they were very like strict they they were actually bad like i so getfriends that were naughty. I was like the good girl you know, but so i justfeel like every one needs to express themselves and be the who they are andwhatever you want to do. So what would you look like if you're expressing yourtrue self? Well, you, wouldn't you wouldn't believe this can, but in highschool, so i did have the hockey her so kind of a littleshort up front o in the back o is so what a bolide- and i always rememberyou know it's funny- my stepdad would be. You need to cut your hair and allthis, and i said no, i like it long, but i guess looking back, he wasprobably right just because i look ridiculous when wit, long hair so butyeah. That was me with the with the hockey kind of mola hockey mother, likethat in volts, ar back hey they're back. So i might, i actually rat that, let'ssay a. We think i there's a difference between malites, a difference betweenthe back and back in style, like some...

...things were never gon style, but theywere there. Although i do have, i have an employment tomorrow, so maybe ishould cancel that just yeah, this gott yeah just trip er on the side, so it'd be scary. Take off the sideburns at the back row. That's a bad look altogether. So in your show last time i was i keepsaying last time yesterday, but similar i like to be truthful like a month agoas in your shop yeah, and you have a box collecting shoes, so you do. Itappears you're, helping your community byvarious continue like different things, yeah.What are they? What are a couple then, which? How do you choose dolbean kindof take this one, because we do so much? You know pretty much anyone who reachesout to me. I try to give them something, and that's when i like, take the emailand i just forward it to brinke givethem,something, that's how that's how i roll, but now we love helping people, so wedo what we can't so yeah berne. What all we've been doing lately, there'sbeen so many i don't even know so like most things. All of everything we don'twant to usually has a story of how they're connected to us or our staff.The shoe backs. The shoe drive you mentioned. As from the michigan fostercloset of livingston county, we did a fundraiser for them on two thousand andnineteen. Every year we doralinda basket raffle, and then we give theproceeds to whatever we choose. Usually this staffcomes together and thinks of something to give it to that year. One of our staff wasfostering to adopt, and she mentioned how much that that particularorganization personally was helping her, and so we started with them and then, when theydid the shoe drive this year because of our contribution. Previously, theyasked us if we'd be willing to be a drop off site for their shoe, drive andyeah. So we had that going on and i...

...have to say our girls and our clientskilled it. I think they had to come empty, that box five or six times aweek. Yeah you're emptying it like. Almost. If i felt like every day it wascrazy yeah. I feel like every time i came in, i was like oh should we callher and tell her to come and pick this up, because it's overflowing again soyeah, that's been our most recent thing and then we also have people reachingout to us. So we just did one for michigan blood cancer foundation. Theydid a walk at the detroit zoo we put together, you poloese, put together a basket anda bunch of gift cards. Usually so because of the way our salon is, eachof the girls are they're, technically their own business, so usually i'llreach out to them. Ask them what they want to do, and usually it's anoverwhelming response, and so i put together all of that give that to themfor their silent auction and then we recently just did another one formichigan humane. That was the most recent one and but then i mean ourgirls are always giving to brighten schools and little leagueteams, and everything like that, and it's just great to give back to ourimmediate society, a music community. I think that was the greatest thing, withthe foster classes of listening livingstoncounty for many of our clients and stuff, they could be kids in your own child's class that youdon't know what they're going through so and i feel like as i'm on myself. Youknow if you knew that someone was in need, you know you would want to giveback. So this is a way that you can do that and be there. So yeah, it's been great. We always welike. I said we pretty much if someone asks for help we're always there insome way so and if we can't donate money or you know if it when we get to,we all donate services like whatever we can donate products but yeah we'repretty giving we like it, it makes you know, makes i love, i love it. If youcan give back. Why not right? I mean...

...yeah awesome. Where does that come fromfrom you because it sounds like, and i can tell it's not. I always say even ifit's part of a business model, it's good because somebody's benefiting, butfrom me i can tell it it's not right. You mean like. Why do i do it yea? Whatdo you do it? I mean i i guess for me. I just feel like i justlike helping people. I really do. I i think to it's it's more of a if you can like. Why notyou know so i feel like when someone asks i don't have i had it's just likepardon me. I just want to help people. I don't i don't think there's any otherreason it just. It's just how i was raised, and it's just all i know really,and i think that, because i guess deep down, i know that so manypeople are always there for me and when i see all the love that people give melike, my girls think they just are so good to me. Sometimes like it's likecrazy. How much when we leave like they always told me they love me. You knowlike every night we have like we're like by guys. I love you like wefoonotes i've, never told the boss an we tell every time. Some one leavesbrenny's my ones when we leave at night. We tell everybody, i love you likeeverybody, and so we don't every girl that leaves my son were like i'm notfood and you know, but i just bring that up, because i get gifted with so much love my clients,like i just keep it's like it's all over me, so it's like i i mean how do inot give that back? It's like that's like the big picture you know and, andit just gets it gets more. The older i get. I think because i see it from others,so it's like you can't not replicate it. This has been a good talk and i loveall of you. Frankly, as a for you. Can we all just express our love? Idon't know how i work. I was, or i mean not, that we mean like we would love tobern guy wit, but no one ever come i'd be weird the er podcast. If i juststart telling people i love them. That would be a little weird a little bit. Ijust want to spread kindness, that's...

...very nice yeah. I think kindness,though, comes together all right. Well, thank you, ladies for being here, thankyou for happy, tis, fun in and thank you todd yeah. Of course, thanksfor having yeah, it was good and we're going to close out learn a little moreabout what tod does at executive wealth management everyone. I am tod perry, certified financial, plainer andprivate wealth adviser here at executive, wolf management. When igraduated from school, i started in the supply than management industry, butquickly realized. It was more of a job and not a career. I knew i wanted tohelp people and have an impact on their lives. I've always had an interest inthe financial markets and was always fascinated with with how they workedand it really started back in high school and i would monitor and byindividual stocks. When i first started off in the industry in two thousand andfive, i started working for at the time. Asmall, independent wealth management firm and one of the nice things aboutworking for a smaller company is you can have your hands in a lot ofdifferent areas, and so it wasn't just the investment piece of it. It was theretirement planning and the tax planning and really at the end of theday. Just just let us give better advice. I started a e wm because youhad the support and resources of a larger firm, but it's still a teamenvironment that i enjoy the values in the mission here and the whole builddefend in advance, not only clients, port foils, but the frenata plans goingforward. With the background, i have i'm passionate about really taking thatholistic view of a client's financial situation and adding simplicity, addingefficiencies throughout their financial life. An example that i can think of isa client comes to us and they may have accounts all over the place. Nobody'shelp simplify their life, an ad efficiencies where we can- and i think,once clients see that they really have a sense of relief in a confidence inworking with an advisor that is going to be transparent with them and reallylook at the the holistic picture,...

...practically be there for clients thatthey know we have their best interest in mind. It's a win, win, feel free togive me a call, or you can contact us at wm advisers, com e.

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